- Express shipping will take approximately 1-3 business days (tracking provided) or FREE on orders over $100
- Regular shipping will take approximately 5-8 business days (no tracking provided) or FREE on orders over $60
International shipping is available at a flat rate of $15AUD to NZ and $20AUD everywhere else. International orders will be shipped via AusPost with full tracking details. If you would like to purchase express international shipping then please email us at firstname.lastname@example.org.
Do you have a store? Not just yet! For now we are an online store and you can shop our full collection by clicking on the 'Boutique' button in the menu above.
What sizes do you have? Shyanne has worked hard to create sizes that perfectly fit the female physique and all of the pieces are in standard Australian sizing. Certain crops are 'one size fits most' and the beauty of this is that they are able to stretch and fit many body shapes and sizes.
How do I find my tracking number? We will send you an email with your tracking number and a link to your tracking info with 24 hours of your order being sent.
What does it mean when an item is a "preorder"? If you purchase an item that is on preorder then it will be made to your selected size and then sent. Please check the product description to find how long your item will take to be made.
When will an item come back into stock? As the garments are handmade, please allow up to 2 weeks for an item to come back into stock. Keep an eye on our Instagram (@byshyannethelabel) for updates!
I entered the wrong address! Thats okay, email us ASAP so that we can amend the address on your parcel. If a parcel is returned to us then we will contact you to fix any issues.
For any further questions, email us at email@example.com or via our Contact Page!